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Position: Support Services Coordinator
Reports To: OST Site Director
Type: Full-Time
Position Summary:  The Support Services Coordinator (Coordinator) is a new position within Girls Inc.’s Out-of-School Time (OST) program with a focus on increasing student accessibility at a school-based OST site. The Coordinator will work with program staff to complete and support Student Acommodation plans. This includes connecting students and their families to the relevant supports such as connections to health resources (mental, behavioral, or physical), immunizations, parenting classes, benefits access, food resources, transportation, clothing, etc. This position will also provide support ensuring student participants have the accessibility support they need to participate in summer OST programs.

To Apply, please send cover letter and resume in PDF format to: Cristal Bruce, Site Director The subject line of the email should include your full name and “Girls Inc. Support Services Coordinator Application”.

Organization Description: Girls Inc. of Greater Philadelphia & Southern New Jersey (Girls Inc.) is committed to providing opportunities to empower girls and support women by advancing their rights and opportunities through education and advocacy. Our mission is to inspire all girls and young women to be strong, smart, and bold. Reducing the barriers they face and reforming systems that impede their success is fundamental to our mission. In partnership with schools and at our Girls Inc. center, we focus on the development of the whole girl. We approach this work with an equity lens, focusing on the needs of girls from low-income communities and girls of color, who face multiple intersectional challenges. We are committed to girl-centered advocacy, informed by the lived experiences of girls in our network, and girl-led advocacy that lifts their voices and empowers them to be change agents in their communities and beyond. The combination of long-lasting mentoring relationships, a pro-girl environment, and research-based programming equips girls to navigate gender, economic, and social barriers, and grow up healthy, educated, and independent. Girls Inc. serves over 3,000 girls annually.


Essential Functions

  • Complete Girls Inc. approved training on creating an accessible program.
  • Collaborate with Site Director to develop an inclusive environment within an OST Program.
  • Support Site Director in developing training plans for staff to ensure they have appropriate training in SEL, Behavior Management, Differentiated Learning, etc.
  • Schedule and complete an intake to assess the needs of the students during the registration process or as referred by the Site Director of Parent/Caregiver.
  • Lead development process with the Site Director, Parent/Caregiver, and others as required for student specific plans to increase engagement.
  • Monitor implementation plan and provide written report monthly.
  • Identify and coordinate program-level support including staff training, technical assistance from Variety and PHMC, assistive equipment and technologies, and/or other materials to support students’ success.
  • Assist students’ families with registration services with external service providers.
  • Support the Site Director(s) with family engagement and outreach.
  • Develop and maintain a resource directory for students and their families.
  • Advocate for student & families who use English as a second language to engage in the program and obtain translation supports.
  • Foster relationships with school/site administrators and teaching staff. This includes spending non-direct service time at sites to meet with teachers/administrators.
  • Complete other duties as assigned.

Reporting & Evaluation

  • Create and implement procedures to track program documentation: logs, attendance, records, surveys, etc. for purposes of evaluation/reports.
  • Collect, enter, and track resources and outcomes for students.

Professional Development

  • Participate in staff meetings and professional development trainings essential to the execution of job functions.
  • Participate in periodic assessment of own performance, develop own goals and objectives.
  • Attend events, fundraisers, etc. that support the organization’s mission.


  • Enthusiastic about the mission and vision of Girls Inc.
  • Must be able to report to program site daily
  • Experience implementing trauma-informed activities that support behavioral health or social emotional learning
  • Ability to plan, implement, monitor, assess, and record student progress against accommodation plan, and adjust plans and services
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of students in a diverse community
  • Knowledge of community health care and community services
  • Bilingual (Spanish and English) preferred

Education and/or Experience

  • Experience in early intervention, early childhood special education, social work, early childhood education, child development, special education, family counseling, family studies, social welfare, psychology, or other comparable social sciences
  • Two or more years of experience working with or providing services to children, families, or individuals with disabilities through care coordination or case management
  • Experience working in a school-based setting with students, facilitating meetings, and working in groups

Required Certifications and Clearances

  • BA/BS in Social Work or a closely related field (e.g. social services, sociology, psychology, theology, education, criminal justice, human services, public administration)
  • CPR/ First Aid/ AED Certification
  • Child abuse clearance, FBI clearance, and Criminal Background check

To Apply, please send cover letter and resume in PDF format to: Cristal Bruce, Site Director The subject line of the email should include your full name and “Girls Inc. Support Services Coordinator Application”.

Compensation:  $40,000 with benefits package
Location:  Girls Inc. at the BOK Building and other school-based locations as required